FAQs

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Are your toys clean?

Absolutely! Between uses, toys are sprayed with a mixture of essential oils and water. Lavender, tea tree oil, peppermint, and rosemary are all extremely effective and safe as sanitizers.

Cloth toys and costumes are washed in our washing machine. Toys may also be washed at a very high temperature in our dishwasher.

Please feel free to sanitize the toys using one of these methods before returning them.

Can I donate used toys?

Any time! Toybrary Austin gratefully accepts donations of like-new and gently used high quality toys. Due to our high standards, we are selective about which ones we keep. Toys that we do not keep will be donated to SafePlace or CASA.

Can my children stay and play?

Yes! Your children are welcome to “stay and play” a while in the play area when you come to check out toys. There will also be children’s books to read and comfy places to sit.

How do I renew the toys I have checked out?

You may bring the toys back and re-check them out.  Remember–you are free to come by just to play any time!

How many toys may I check out?

You may check 3 toys out at a time.  These may be brought in for exchange as often as you like. The maximum checkout for any set of toys is one month.

What happens if my child breaks a toy?

If a toy ends up ruined, broken, or lost, you have  3 options:  
a) You may purchase one of the toys on the Toybrary Austin Amazon wish list  to replace it.
b) Bring  in anther safe, educational toy as a replacement. You might already have something appropriate at home that your child no longer uses. These toys will be accepted at the sole discretion of the owner. 
c) $25 will be charged to your account.

What happens if we lose a piece to a toy?

If you lose a piece, you will have a few extra days to try to find it. If the piece is still lost after 3 days, you will be charged a replacement fee of .25, .50, or $1.00, depending on the size of the piece.


YOUR CHILD’S HEALTH AND SAFETY ARE IMPORTANT!

Every toy is carefully prepared for borrowing.
Each toy is examined, cleaned, and disinfected 
between borrowers.
These precautions reduce your child’s exposure to germs 
and safety issues resulting from damage and wear.

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